Shipping policy
Ravela™ Shipping Policy
We aim to process orders within 24–72 hours for a speedy delivery experience. Depending on your location, your package will be shipped and arrive at your doorstep within 7–12 days.
Rest assured, if you need to make a return, our dedicated support team is here to assist you promptly and ensure a hassle-free experience, prioritizing your satisfaction.
FAQ
Before you contact us, here are some answers to common questions :)
When will I receive my tracking number? You will usually receive your tracking number within 1 to 2 days.
Why isn't my tracking number working? It may take up to 5 days for your tracking number to activate once you receive it.
How fast is the delivery time? Standard 7–15 days.
What is the exchange/return policy? Your satisfaction is our priority! If you encounter any issues with your order within the first 30 days, we will gladly send you a replacement at no additional cost after verifying the issue. Simply contact us, and we'll take care of the rest.